Welcome
Vocality Members!
We are thrilled to fully welcome our new members from Vocality Credit Union
You can now begin contacting CFCU directly for all member service!
Read below to learn about what happened to your old VCCU Account # and your new CFCU Account # that is in effect.
Your old VCCU account number will continue to work beyond June 1 for the following:
Examples:
(The key is that it originates from the OTHER online banking system. Not VCCU.)
All of the following that were newly established after June 1, 2025 must use the two important numbers below:
All of these must use these numbers:
If you’re a Digital Banking user, you can find your new ACH (MICR) Account Number, Routing Number and other information inside CFCU Digital Banking:
For Desktop
There is also a convenient table of your account numbers on the Dashboard called, 'Direct Deposit Information'
For Mobile:
You can also find this information under the 'Accounts' tab.
Read below to learn about what is happening with VCCU Online Banking as it transitions to CFCU Digital Banking. There are important dates and service interruptions you need to be aware of.
As a convenience, access to VCCU online banking will remain available for a limited time but as READ-ONLY. This will allow you continued access to view banking statements and transaction history. We encourage you to download them for future reference. Please note that most features will be inactive, and your balances and transactions will not be current. Beginning June 2, register for new CFCU Digital Banking to restore your full digital banking capabilities.
Any automatic payment you had set up within your old VCCU online banking will no longer process and need to be re-established in CFCU Digital Banking.
Example:
You scheduled an automatic auto loan payment in VCCU Online Banking that takes money from your Chase checking account to make your VCCU loan payment.
If you set up an external transfer or Bill Pay service through another financial institution’s online banking system to send money to your VCCU account, this will continue without interruption.
Examples:
These transfers moved money from your VCCU checking or savings account to your VCCU loan or to another VCCU account. No worries! These will continue without interruption and will appear within CFCU Digital Banking.
Examples:
Any online bills and payees you had set up within your old VCCU online banking will no longer process and need to be re-established in CFCU Digital Banking. You will need the following information to register a new payee, which you can find on a bill or old statement:
As a convenience, you will have continued access to view banking statements within VCCU online banking for a limited time. We encourage you to download them for future reference. Your May statement will be mailed to you and will also be available within VCCU online banking in early June.
You can now begin depositing checks using the CFCU Digital Banking app.
Read below to learn about what is happening with your VCCU cards and checks.
Checks: Your existing VCCU checks will continue to work as usual. When you reorder new checks, they will reflect your new CFCU account information.
You can continue using your VCCU debit and credit cards—no new cards are required.
Your card numbers, terms, and interest rates will stay the same.
Credit card management has transitioned to CFCU. We'll send you a new link to manage your card-the online experience will look exactly the same as you're used to.
Debit Cards: Your debit cards can now be managed in CFCU Digital Banking, with new features like card locking, reporting a lost/stolen card, and ordering a replacement
Credit Cards: You can now manage your credit card within CFCU Digital Banking. You can access similar features to VCCU Digital Banking by going to the 'Accounts' Tab and selecting 'My Credit Card' in CFCU Digital Banking.
You can make a payment by:
P.O. BOX 60510
City of Industry, CA 91716-0510
Read below to learn about what will happen to your VCCU loan (e.g. auto loan, personal loan) at CFCU.
Learn more about our loans using the Loans tab above or get started with an application right here.
The easiest way to make your loan payment is using CFCU Digital Banking.
To see other payment options, visit our Payment Options page.
Read below to learn about what will happen to your VCCU mortgage loan when it transfers to CFCU.
The servicing of your mortgage has transferred from Vocality Community Credit Union (VCCU) to Community First Credit Union (CFCU), with servicing operations handled by our trusted partner, Cenlar—a national mortgage servicing company. While Community First will continue to hold your loan, Cenlar will now manage day-to-day servicing tasks like payment processing, statements, and escrow management.
FAQs: Please see the detailed FAQs to walk you through everything—from how to update your insurance, to where to find your mortgage statements, to who to call for help.
Please ensure we have your most current contact information including mailing address, email, and phone number. We will be sending you important information over the next few months.
Also, some systems will require you to receive validation through these channels. For example, to ensure a smooth transition to CFCU’s enhanced Digital Banking platform, it’s important that we have your current e-mail address on file. You can update your contact information at any time within VCCU online banking, with our member service call center team, or at your local VCCU branch.
Plan ahead for conversion weekend closures and disruptions noted on this page.
Download prior statements, bill payees and your May 2025 account history in VCCU Online Banking.
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