Welcome
Vocality Members!
We are excited to announce that Vocality Community Credit Union has official merged into Community First Credit Union as of April 1, 2025. We are now preparing for Systems Conversion, which will take place on the weekend of May 30 – June 1.
Read below to learn about what will happen with your old VCCU Account # and your new CFCU Account # that goes into effect on June 1, 2025.
Your current VCCU account number will continue to work beyond June 1 for the following:
Examples:
(The key is that it originates from the OTHER online banking system. Not VCCU.)
Beginning June 1, 2025, all of the following that are newly established must use the two important numbers below:
All of these must use these numbers:
If you’re a Digital Banking user, you can find your new ACH (MICR) Account Number, Routing Number and other information inside CFCU Digital Banking:
For Desktop
There is also a convenient table of your account numbers on the Dashboard called, 'Direct Deposit Information'
For Mobile:
You can also find this information under the 'Accounts' tab.
Read below to learn about what is happening with VCCU Online Banking as it transitions to CFCU Digital Banking. There are important dates and service interruptions you need to be aware of.
As a convenience, access to VCCU online banking will remain available for a limited time but as READ-ONLY. This will allow you continued access to view banking statements and transaction history. We encourage you to download them for future reference. Please note that most features will not be inactive, and your balances and transactions will not be current. Beginning June 2, register for new CFCU Digital Banking to restore your full digital banking capabilities.
May 16: This is the last day that a new automatic payment can be setup within VCCU online banking. After this date, you will need to wait to establish new automatic payments within CFCU Digital Banking on June 2.
May 31: This is the last day an external transfer setup in VCCU Online Banking will process. If you set up a transfer in VCCU Online Banking that brings money from another financial institution to VCCU, it will NOT process on or after June 1, 2025.
To continue these transfers, you will need to re-establish them in CFCU Digital Banking starting June 2, 2025.
Example:
You scheduled an automatic auto loan payment in VCCU Online Banking that takes money from your Chase checking account to make your VCCU loan payment.
(The key is that it originates from VCCU online banking.)
If you set up an external transfer or Bill Pay service through another financial institution’s online banking system to send money to your VCCU account, this will continue without interruption.
Examples:
(The key is that it originates from the OTHER online banking system. Not VCCU.)
May 30: This is the last day an internal VCCU-to-VCCU transfer setup in VCCU will process. These transfers move money from your VCCU checking or savings account to your VCCU loan or to another VCCU account. No worries! These will continue without interruption and will appear within CFCU Digital Banking on June 2.
Examples:
May 16: This is the last day a new bill payment can be set-up within VCCU Online Banking. After this date, you will need to wait to establish new bill payments within CFCU Digital Banking on June 2.
May 27: This is the last day an existing, already-scheduled bill payment will process. You will not be able to view any online Bill Pay information after this date. You will need to re-establish your online bill payments within CFCU Digital Banking on June 2.
As a convenience, you will have continued access to view banking statements within VCCU online banking for a limited time. We encourage you to download them for future reference. Your May statement will be mailed to you and will also be available within CFCU Digital Banking in early June.
May 27: This is the last day a check can be deposited using the VCCU mobile banking app. After this date, you will need to wait to do further mobile check deposits until CFCU Digital Banking is available on June 2.
Read below to learn about what is happening with your VCCU cards and checks.
Checks: Your existing VCCU checks will continue to work as usual. When you reorder new checks, they will reflect your new CFCU account information.
You can continue using your VCCU debit and credit cards—no new cards are required.
Your card numbers, terms, and interest rates will stay the same.
Debit Cards: Until May 30, manage your VCCU debit card through VCCU Online Banking. Starting June 2, debit cards will be managed in CFCU Digital Banking, with new features like card locking, reporting a lost/stolen card, and ordering a replacement.
Credit Cards: More info coming soon!
More info coming soon!
Read below to learn about what will happen to your VCCU loan (e.g. auto loan, personal loan) when it transfers to CFCU.
To apply for a new loan,select the type of loan your interested in using the Loans area on our website navigation.
May 31 is the last day the VCCU call center will be in service. You can begin contacting CFCU directly for all member service on June 2!
Please ensure we have your most current contact information including mailing address, email, and phone number. We will be sending you important information over the next few months.
Also, some systems will require you to receive validation through these channels. For example, to ensure a smooth transition to CFCU’s enhanced Digital Banking platform, it’s important that we have your current e-mail address on file. You can update your contact information at any time within VCCU online banking, with our member service call center team, or at your local VCCU branch.
Plan ahead for conversion weekend closures and disruptions noted on this page.
Download prior statements, bill payees and your May 2025 account history in VCCU Online Banking.
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