We’re thrilled to announce our next addition to The New Local. An upgraded digital banking experience is now here! CFCU Digital Banking is packed with convenient new features.
You will be required to create a new password when you register for the new Digital Banking experience. This is to ensure your account is secure.
These transfers will continue to process as scheduled when you change to the new Digital Banking experience. However, some cannot be canceled or changed. Please contact us to take care of this for you.
All alerts will need to be re-established, but you now have access to more robust alert options to help you stay on top of your finances.
If you use QuickBooks, Quicken, or Mint, they will need to be re-connected in the new Digital Banking Experience.
Most nicknames for your accounts will need to be re-established.
These are transfers made to and from account you have at other financial institutions. They are now only available within the new Digital Banking experience. Any transfers you have set up will continue to process as scheduled.
Any bills you have scheduled will transfer over and continue to process as scheduled. However, some will not be able to be canceled or changed. Please contact us to take care of this for you.
To use debit card controls in the new Digital Banking experience, you will be able to send us a secure message with your request. This will all happen within the new digital banking. Learn more about how to do this here.
Mobile Check Deposit is now only available within the new Digital Banking experience.
All your current account information will transfer over securely to the new Digital Banking experience .Once you log in for the first time, you’ll immediately notice a change to a dashboard layout which gives you a convenient, snapshot view of your accounts. And you can easily rearrange the dashboard according to your preferences.
Yes. All your current payee/payment information will carry over.
No, any recurring external transfers will be converted to the new Digital Banking experience.
Should you need to make modifications (edit or delete) to the recurring transfers after you upgrade, navigate to Transfers and Payments, then select Scheduled. From there you can make modifications or cancel the recurring transfer. If you are unable to make modifications or cancel any existing transfers, please contact us at 707.546.6000 or chat with us at comfirstcu.org.
Any existing transfers will continue to process, but some will not be able to be canceled or changed.
Yes, Quicken is available in the new platform but you will need to reconnect it. Here is a helpful guide:
Yes, you can change your username and password at any time by navigating to Settings.
Joint account holders will have the capability of creating their own separate login credentials.
Yes. If your device offers Face or Touch ID, you’ll be asked if you’d like to set this up with the new mobile app.