Digital Banking Account Deletion Policy

How to delete your Digital Banking account

Below you will find detailed steps  on how to proceed with any requests to delete your account and information on the data removed and retained during this process.

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Steps to Request Account Deletion:

Contact us to request that you would like to delete your digital banking account by any of the methods listed below:

  1. Email at info@comfirstcu.org
  2. Call us at 707.546.6000
  3. Mail us at: PO Box 6004, Santa Rosa, CA 95406

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Data Deletion from the App

When you request the deletion of your account, the following data will be deleted:

  • Personal Information: All personal identifiable information such as your name, email address, and phone number.
  • Transaction History: All records of your financial transactions within the app.
  • App Usage Data:  Any data related to your interactions and usage of the Community First Credit Union app.

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