We got a big upgrade

We’re thrilled to announce our next addition to The New Local. An upgraded digital banking experience is now here! CFCU Digital Banking is packed with convenient new features.

Enhancements

Bank Your Way

Make any transaction on your phone or computer.

Personalized Money Management

See spending breakdown, set savings goals, manage budgets, and track your progress.

Credit Score Management

Monitor your score and create action plans to increase it.

Customize Your View

Create a customized experience with features like color coding, account nicknames, and hiding accounts.

Expanded Member Support

Chat with us within Digital Banking at your convenience.

Enhanced Fraud Protection

We ensure our members are performing transactions in alignment with their authentic behavior by using advanced, behavioral biometrics.

Helpful Alerts

Get notified ASAP when activity happens in your account

Integrate Your Non-CFCU Accounts

See all your accounts and transactions in one place -even those at other financial institutions.

Local Banking, On the Go

The new CFCU mobile banking app has all the features you’d expect in a modern banking app: faster and more responsive, simplified navigation, easy to use mobile deposit, and so much more!

Upcoming Changes

Passwords

You will be required to create a new password when you register for the new Digital Banking experience. This is to ensure your account is secure.

Internal Transfers

These transfers will continue to process as scheduled when you change to the new Digital Banking experience. However, some cannot be canceled or changed. Please contact us to take care of this for you.

Alerts

All alerts will need to be re-established, but you now have access to more robust alert options to help you stay on top of your finances.

3rd Party Connections

If you use QuickBooks, Quicken, or Mint, they will need to be re-connected in the new Digital Banking Experience. They will be unavailable until Wednesday, September 27th.

Account Nicknames

Most nicknames for your accounts will need to be re-established.

External Transfers

These are transfers made to and from account you have at other financial institutions. They are now only available within the new Digital Banking experience. Any transfers you have set up will continue to process as scheduled.

Bill Pay

Bill Pay is now only available within the new Digital Banking experience. Any bills you have scheduled will transfer over and continue to process as scheduled. However, some will not be able to be canceled or changed. Please contact us to take care of this for you.

Debit Card Controls

To use debit card controls in the new Digital Banking experience, you will be able to send us a secure message with your request. This will all happen within the new digital banking. Learn more about how to do this here.

Mobile Check Deposit

Mobile Check Deposit is now only available within the new Digital Banking experience.

Memos and Categories

Memos and spending categories will not transfer over to the new Digital Banking experience. If you want to retain them, you are able to download them BEFORE you change to the new Digital Banking experience. Read more on how to do this in our FAQs.

How to Prepare

The best way to prepare is to ensure your contact information is up to date.

Simply login into your current online banking system and select the ‘Profile’ tab to edit your phone, email and address. This is the information we will use to verify your identity in the new Digital Banking experience.

How to Get Started

  • Login to the new Digital Banking experience with your same username and password you normally use.
  • Follow the instructions to verify your identity and create a new password.
  • Download the new mobile app if needed. iPhone users will need to make sure their app is updated to the latest version. Android users will need to delete their old app and download the new one.

Have Questions? We're here to help.

We have tons of options to get in touch! Give us a call, send us a message, chat with us here, or visit your local branch.

Digital Banking Frequently Asked Questions

Getting Started






My Accounts