Life Changes

Making Changes to your Accounts

There are times when you will need to add someone to your account, remove someone from your account, or deal with closing an account when someone has passed on. CFCU is here to help and hopefully this will help you figure out what you need to do before coming into your LOCAL branch.

• Getting Married

  Congratulations on getting married!  Such exciting times for you and your loved ones!  Finances may not be on the front of your mind, but we are at Community First Credit Union are here to help you!  Use the following information to assist you with your Community First Credit Union accounts.

  If you wish to add a joint owner to your account, you will need:

  • The Joint Owners valid ID and copy of Marriage license if there is a name change for the joint owner
  • Joint owner’s Social Security number
  • Joint owner’s employer information
  • Any Beneficiary information you wish to add
  • Joint owner must be present to sign credit union documents

  You also may want to just change your name on the account.  For this you will need:

  • A valid ID with the new name listed or Marriage license

  Adding your spouse to any loans you may have will require a loan review process:

  • The co-borrower’s valid ID and copy of Marriage license if there is a name change for the joint owner
  • Co-borrower’s Social Security number
  • Co-borrower’s employer information
  • Co-borrower’s Income information
  • 2 references
  • Any outstanding debts
  • Co-borrower must be present to sign credit union documents

  Once the joint owner or co-borrower is added, they will be able to transact on the accounts as equally as the primary account(s) holder.  If you have further questions, please feel free to reach out to your LOCAL branch or our Call Center at 707-546-6000.

  And once again, Congratulations!

   

• Divorce or Separation

  Certain events can result in major changes to a person’s life.  Going through a separation or divorce is one of these events. Both can present challenging situations where finances are concerned.  Please know that we at Community First Credit Union are here to help you. However, it is very important that you follow the advice and directive of your legal counsel.

  If the person you are separating from is not listed as a joint owner on your accounts here are some things to consider when protecting your account(s):

  • Place a password on your account
  • Change your online password
  • Change your PIN number on any debit card or ATM card
  • Update Beneficiaries

  If you have a joint owner or you are the joint owner, either member can close an account without the other present as you are both legal owners of the account.  Best practice is to close the joint account and open individual accounts.  Here are some things to consider:

  • Place a password on your account
  • Change your online password
  • Change your PIN number on any debit card or ATM card
  • Update Beneficiaries
  • Updating account numbers for any automatic transactions

  If you have a co-borrower and wish to remove them from any loan, you will need to re-qualify for the loan on your own.

  The Credit Union will not be able to offer legal advice, but we can help with getting you through what could be a challenging situation.

• Losing a loved one

  Certain events can result in major changes to a person’s life. Losing a loved one is one of these events.

  This will likely be a difficult and overwhelming time for you. But know that we at Community First Credit Union are here to help you. Use this document to help you gather information you will need to get through this difficult time.

   Below is a list of what you will need in to resolve any affairs with a Community First Credit Union account.

  You will need your identification and relationship to the deceased.

  • An Original Death Certificate (we don’t keep it but we need to see the Original)
  • If you are not a joint owner on the Community First account(s) or listed as a beneficiary, you will also need an Affidavit for Collection of Personal Property California Probate Code Section 13100.

   We understand that in this difficult time you may not want to come into a branch right away. You can call our member support staff at (707)546-6000. Eventually, though, we will need you to come in, in person, with the death certificate and other documentation, to finalize affairs.

   Below is a list of other items to consider outside of what we need here at CFCU:

  • Account statements: Including bank accounts, brokerage accounts, retirement accounts such as IRA/401K
  • Life Insurance Policies
  • Deeds for Real Estate
  • Titles for any loans (vehicle, boat, RV)
  • Stocks/Bonds Certificates

  You may also need some of their bills to settle those affairs as well. Things to look for:

  • Utility Bill
  • Cell Phone
  • Credit Cards
  • Mortgage or any personal loans
  • Medical Bills
  • Tax Bills

  If your loved one was receiving Social Security, you will also need to call the Social Security office at 1 800 772 1213 (7am-7pm Mon – Fri)

  Please know that we are truly sorry for your loss and will be here for you in your time of need.