Caught in a scam? Don't panic, we've got your back! Give us a call at 707.546.6000 or swing by your nearest branch. We'll work together to safeguard your information and lessen the risk of further attacks.
Watch out for Caller ID spoofing and scams where familiar contacts are impersonated through texts, emails, or social media. Stay cautious of unsolicited messages and verify the sender's identity through other means.
Beware of urgent alerts regarding unemployment, arrest warrants, or relief packages. Official agencies won't text you links. If suspicious, contact the agency directly to verify.
Be cautious of texts about package status—especially during busy shopping times. Avoid clicking on links. If you've ordered something, contact the company directly.
Avoid clicking on unsolicited offers and do your research before shopping online. Remember to check for a secure website (lock icon by the web address).
Be wary of any messages claiming you’ve won something. Scammers often use this tactic, requesting a shipping or tax fee to claim your “prize”.
Protecting your info from scams is easier than you think! Here's what you need to know:
Contact us immediately.
Unfortunately, it can be difficult to recover any lost funds after a scam. The best thing to do is contact the institution that issued the payment, let them know it was fraud, and ask them to reverse the transaction.
If you sent cash by mail, you can contact the US Postal Inspection Service and ask them to intercept the package.
When it comes to cryptocurrency payments, it's important to note that they're usually not reversible. This means extra caution is needed.
If you receive a suspicious email, there are a few steps you can take to protect yourself and help combat phishing attempts.
To ensure your online safety and protect against scams, follow these tips:
Discovering that your personal information may have been compromised can be stressful.Here's what you can do if you suspect your Social Security Number (SSN) has been stolen:
Safeguarding members is our top priority. We are dedicated to maintaining a secure environment by employing proactive measures and staying vigilant against emerging fraud schemes.
If we detect suspicious activity, we’ll contact you through the number we have on file—so be sure to keep your contact info current.