If you suspect you've fallen victim to a scam, the first thing to do is call us at 707-546-6000. You can also visit your local branch.We will be able to help you take next steps to protect your information and lessen the risk of further attacks.
It seems like bad actors come up with another devious method to scam us every other day. It can be hard to keep up with the next scheme to look out for, but we will keep a running list here so you can educate yourself. Here are some of the most recent scams reported to us by members and seen ourselves!
Especially around the holidays, look out for deals that seem too good to be true! These are often linked to spam sites that are created to steal your personal information. Don’t click on any offers from communications you haven’t requested.
If you are shopping online with a store you haven’t used before, make sure to do your research! Sometimes a quick Google search will save you a world of trouble. Another easy way to check a site is to make sure that it is secure (little lock icon by the web address).
Ever get a text, email, or even a call stating that you’ve won a grand prize? Who wouldn’t want a new car or some cash?
Unfortunately, you can be sure these messages are fraudulent. These scams will tell you you’ve won a prize, then ask you to pay some sort of shipping or tax fee to claim your ‘prize’. Like the holiday deals, if it sounds too good to be true, it probably is!
All these different scams are coming from various mediums: calls, texts, social media, even in person! Even though it can be exhausting to keep your guard up all the time, remember that if something is too good to be true, it probably is! Don't click on anything that comes from a contact you can't verify. If you think something may be legitimate, call the official phone number of whatever agency or person is reaching out.
