Tools Resources

Off Line Instructions

We are sorry for the inconvenience!

After a hardware failure, we successfully rebooted online banking. However, as we bring mobile banking back, there could be some periodic hiccups during the morning of Monday, Nov. 4. Outages should be short, but, understandably, a BIG inconvenience to our Members. We apologize. We expect to have systemwide stability before noon today.

But in the meantime you have options:

To access TeleBranch, which allows you to check balances and make transfers through an automated phone program ...

  • Dial 707/546-6000
  • Press 1
  • After prompt, press 1 again and enter your CFCU account number, followed by the "#" key
  • If this service does not have your access code (likely), it will prompt you to select a "new" access code.
  • It will then ask for the primary Member's SSN
  • It will then ask you to press 1 to confirm, or 9 to cancel

All 28,100 ATMs throughout our nationwide COOP system are fully functional. You can make deposits, check balances and, of course, withdraw money.

On Monday morning, beginning at 8:30 a.m., our in-house Call Center will be available. Community First staffers can help you with your banking needs. Call 707/546-6000.

Also on Monday, at 9 a.m., all six of our branches will be open to help.

Again, we sincerely apologize for this disruption and inconvenience to you. This stinks. Community First values your Membership and your support.


FREE access to 28,100 ATMs nationally (most in the biz) and 6,800 shared-branch locations!

Visit a Community First Credit Union location, get directions or find our hours of operation.