Únase a Nuestro Equipo

• Accountant I

  Location: UKIAH

   

  Position Summary:  Following established procedures, performs detailed accounting assignments requiring a basic knowledge of accounting theory and principles.  Work is subject to general review and under the direction of the Controller.  Provides specialized or general analysis support in Accounts Payable, CUSO financial statements, fixed assets, general accounting and the like.  Completes a variety of accounting assignments such as financial reports, month end journal entries, complex reconciliations, daily cash position Liquidity report, sales tax refunds etc.  

   

  Duties and Responsibilities:

  • Perform accounts payable processing and disbursements ensuring timely payments to vendors.
  • Balance daily work, review and reconcile clearing accounts on a daily basis, create the daily financial report (Liquidity Report).
  • Assist in locating and correcting any out-of-balance General Ledger conditions.
  • Complete timely and accurate postings.
  • Produce, review and analyze journal vouchers, accounting classifications and other accounting or financial statements, records and reports. 
  • Assist in month-end closing and posting adjustments and journal vouchers.
  • Compile designated monthly board packet reports within the set time frames.
  • Assist in employee inquiries regarding General Ledger balancing or General Ledger usage.
  • Balance issued cashier’s checks register to actual checks disbursed, and reconcile to GL.  Process stop payments on cashier’s checks.
  • Fixed Assets:  verify records of acquisition, allocations and disposition.  Input all purchases into Symitar, post monthly depreciation for all fixed assets, building, and leasehold improvements.  Maintain General Ledger subsidiary schedules.
  • Prepare regulatory and tax reports:  5300, FAST, State Sales Tax.
  • CUSO: maintain, process, and balance monthly activity.  Process monthly CUSO financial statements.
  • May need to perform cross-training on other accounting functions.
  • Perform other duties and related tasks as assigned.
  • Attend regular departmental and company-wide meetings.

   

  Required Knowledge, Abilities, and Education:

  • An understanding of accounting theory and principles with strong organizational skills
  • PC literate with advanced knowledge of Excel spreadsheets, proficient with other Microsoft Office programs
  • High school diploma

   

  Beneficial Education and Experience:

  • One to two years accounting department background

• Cannabis Banking Specialist

  Location: UKIAH

  Position Summary:  The Cannabis Banking Specialist, under the direction of the Compliance Manager, performs Cannabis account related activities. This includes processing the applications, opening the new accounts, filing reports to regulatory agencies, monitoring member accounts as needed, assisting other departments with regulatory questions, monitoring and reporting any compliance or quality concerns to the Compliance Manager for further consideration and corrective action.

   

  Major Duties and Responsibilities: 

  • Communicate with prospective and current Cannabis account members.
  • Process new Cannabis account applications: perform site visits, complete application reviews & summary, for submission to the Compliance Manager or VP of Compliance for final review and approval.
  • If approved, perform data entry in all required software programs to open the account.
  • Communicate with Branch Management Team that the account has been opened and introduce the new member to the Manager, Assistant Manager and the employees when the new member makes their initial deposit at the Branch of account.

  • File Initial Suspicious Activity Report (SAR) as soon as the account is opened.

  • Provide ongoing support services to cannabis banking business members.

  • Perform required regulatory 90-day account reviews, filing commensurate SAR type based on review results.
  • Monitor account activity and request recurring or additional documentation as needed.
  • Collaborate to identify weaknesses in existing procedures and communicate necessary adjustments.
  • Assist responsible management with the development of their documented management monitoring program designed to proactively identify improvement opportunities to support ongoing compliance.
  • Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including Cannabis Regulations, Bank Secrecy Act and Anti-Money Laundering laws.
  • Escalate any compliance concerns to the Compliance Manager for possible corrective action.
  • Perform all other related duties as assigned.

   

  Required Knowledge, Abilities, and Education:

  • Effective oral and written communication skills required to proof-read, review, summarize, and report on complex government rules, regulations, and guidance.
  • Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computers, facsimile machines and telephones.
  • Knowledge of compliance laws, rules, regulations (with a special emphasis on consumer protection regulations), and procedures. Sound knowledge of principles of business. Ability to communicate at a management level (oral and written) and work well with others in a dynamic team environment. Demonstrated ability to utilize a consultative approach with Senior Management. Strong foundation in credit union philosophy, member service and operational processes.
  • Ability to work effectively and collaboratively within the department, with business unit owners, and others outside of the credit union. Strong problem-solving, credit union operations, and organizational skills with the ability to present information logically.
  • Ability to positively communicate suggested solutions and alternate outcomes. Ability to multi-task effectively and meet deadlines with limited supervision. Possess the ability to work independently with minimal direction and exhibit initiative. A background in regulatory compliance would be helpful but is not required.
  • Demonstrated ability to think critically and analyze and communicate complex information to all levels of management and staff.
  • Proficiency in Microsoft Word, Excel, and PowerPoint as well as Adobe Acrobat Pro and SharePoint.

  Beneficial Education and Experience:

  • Bachelor's degree in Business Administration or Associates degree coupled with commensurate experience preferred, but not necessary. Business communications, analysis and/or regulatory compliance experience. 
  • Three years or more related experience with disciplines as noted above with emphasis on regulatory compliance, project management, customer service, branch operations, complaint resolution and problem-solving. Demonstrated competency in and passion for compliance activities.
  • Proficiency in Verafin, DocFox, KeyStone, software programs.

   

  Physical Requirements

  • Prolonged sitting throughout the workday with occasional mobility required.
  • Corrected vision within the normal range.
  • Hearing within normal range. A device to enhance hearing will be provided if needed.
  • Ability to lift 15 lbs. as may be required.
  • Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.

• Card Service Specialist (Part-Time)

  Location: SANTA ROSA

  Position Summary:  Perform all credit/debit card activities, which includes ordering/maintenance on card accounts, along with monitoring daily reports. Process ATM/Debit Card disputes received from members. Daily ATM and RDC deposit processing.   

   

  Major Duties and Responsibilities:

  • Process all debit card/ATM disputes in accordance with applicable laws and regulations
  • Complete chargebacks and handle fraudulent accounts in a timely and accurate manner
  • Issue credit/debit cards and complete file maintenance
  • Order copies of sales drafts for questionable items per member request
  • Respond to member questions and concerns in a professional manner
  • Complete lost and stolen reports
  • Review additional reports regularly
  • Keep abreast of all Visa/MasterCard regulations
  • Assist in reconciling all card related G/Ls as needed
  • Manage all card inventory (ATM, Debit, Credit). Ensure timely re-orders are placed as needed.
  • Order new credit cards based on established policies and procedures
  • Perform routine maintenance on credit cards as needed
  • Answer credit/debit card questions from staff and members when needed
  • perform proper audits of daily/monthly reports
  • Daily processing of ATM/RDC deposits thru Ensenta

   

  Required Knowledge, Abilities, and Education:

  • Accurate keyboard skills and familiarity with 10-key calculator
  • Effective oral and written communication skills
  • Effective listening skills
  • Well organized
  • Effective people skills
  • Easily adaptable to a fast pace

   

  Beneficial Education and Experience:

  • High School Diploma
  • Bilingual (Spanish) helpful

• MEMBER SERVICE REPRESENTATIVE

  Location: CLEARLAKE, SANTA ROSA, SEBASTOPOL, UKIAH

   

  Position Summary 

  Performs limited transactional duties with high degree of accuracy.  Maintains accurate transactional records.  Provides account information by phone, e-mail, or in person.  Knowledgeable on the full range of credit union products and services, including basic loan product information, in accordance with credit union policies and procedures

   

  Major Duties and Responsibilities 

  Member Service

  • Greet and welcome members to the credit union in a friendly, welcoming and timely manner; treating all credit union members, volunteers and employees with a cooperative attitude.
  • Address member requests knowledgeably and courteously, conveying trust and confidence with individualized attention to members.  Maintain up-to-date comprehensive knowledge on all credit union products and services that are handled or promoted by Tellers.
  • Perform services dependably and accurately, cross-selling, promoting, explaining CFCU products and services at every opportunity.  Includes basic knowledge of certificates, safe deposit boxes, debit and credit cards, on-line banking, bill pay, money orders, IRAs, consumer and mortgage loans (or ability to direct members to the appropriate person for specific information and assistance).
  • Maintain personal appearance, workstation, and manner of communication at the highest professional level according to CFCU  standards.

  Transaction Processing

  • Process share withdrawals, obtaining proper identification and signature verification.
  • Process share deposits, examining share drafts/checks for proper endorsements.
  • Process loan, mortgage, and credit card payments, and ensure payments matchbalances due.
  • Assist with mail or e-mail transactions when available.
  • Process cash advances and transfers.
  • Issue cashier’s checks and money orders.
  • Limited fee reversal according to credit union standards and procedures.
  • Place holds on accounts when necessary; according to CFCU guidelines.
  • Balance cash drawer nightly according to performance standards.  Research and resolve discrepancies.  Report any discrepancies to the supervisor/manager as necessary.

  Additional Duties

  • Process address changes.
  • Report malfunctions of any equipment used to supervisor/manager.
  • Maintain comprehensive, up-to-date knowledge on all related policies, and procedures, rules and regulations for the teller area, including robbery procedures.
  • Place appropriate share comments in computer system.
  • Perform file maintenance on accounts as necessary.
  • Assist branch manager with audits as requested.
  • Participate in training and continued education.
  • Perform other duties and related tasks as assigned.
  • Attend regular departmental and company-wide meetings.
  • Participate in Saturday rotation, minimum of one Saturday per month.

   

  Required Knowledge, Abilities, and Education

  • Excellent member service and communication skills including written, verbal and listening skills
  • Ability to interact effectively over the telephone and via e-mail.  Effectively communicate with difficult members
  • Ability to “travel” as needed to cover any location vacancies
  • Ability to work effectively and cooperatively with all levels of the organization
  • Good organizational skills, including ability to keep productive during slow times
  • Ability to use PC and operate in basic Microsoft Word and Excel documents
  • Knowledge of all CFCU products and services
  • High school diploma

   

  Beneficial Education and Experience

  • Bilingual (Spanish) is desired
  • Retail/cash handling experience is preferred

• Mortgage Loan Officer

  Location: LAKEPORT 

   

  Position Summary: Responsible for mortgage loan origination production, customer experience, communication and marketing of all credit union mortgage loan products within the Loan Officer designated credit union territory. Including conducting borrower application interviews, reviewing documentation to ensure loan transactions meet company, investor, state and regulatory requirements. Compensation structure is base salary or commission.

   

  Major Duties and Responsibilities:

  • Maintain knowledge of all CFCU and lending partner mortgage loan products, and guidelines.
  • Interview loan applicants and review documentation to determine borrower creditworthiness and ensure ability to repay; assist members in determining the best product to fit their needs.
  • Actively approach all new leads with a sense of urgency; manage mortgage pipeline to ensure timely closings.
  • Communicate critical origination timeline; including disclosure/re-disclosure, product, pricing, underwriting conditions, closing disclosure and funding process to all applicants.
  • Communicate underwriting decisions; suspense, approval and/or declinations to ensure customer is informed at all times.
  • Ensure excellent communication throughout the process with all third parties associated with each transaction; realtors, title companies, appraisers, and/or outside lending sources.
  • Perform weekly marketing including; MLS meetings/tours, publishing of realtor emails.
  • Schedule monthly realtor office visits, lunches and conduct presentations to market credit union products including niche portfolio loan options and co-branding of marketing flyers for listings.
  • Perform regular outbound calls to establish and maintain referral partners and past borrower relationships.
  • Support branch member service staff with mortgage loan assistance.
  • Attend local community events including chamber functions.
  • Attend regular departmental and company-wide meetings as scheduled.
  • Answer loan queue calls.
  • Perform other duties and related tasks as assigned.

  Required Knowledge, Abilities, and Education:

  • High school diploma
  • Must meet NMLS federal registration requirements
  • Background in mortgage lending (2 – 4 years preferable) with a good understanding of mortgage lending practices, products and underwriting guidelines
  • Solid time management and organizational skills with ability to prioritize
  • Excellent sales and communication skills (written and verbal)
  • Self-motivated with the ability to work independently and/or as part of a larger team
  • Ability to meet critical deadlines under stressful situations
  • Strong computer skills, with ability to use PC and work in Microsoft Office Suite programs
  • Knowledge of mortgage lending systems such as Calyx Point, Doc Magic, FNMA DU, preferred
  • Basic cross-selling experience within a heavy member/customer contact environment

  Beneficial Education and Experience:

  • Consumer loan knowledge
  • Bilingual (Spanish) helpful

Somos una empresa con igualdad de oportunidades. Todos los solicitantes serán considerados para la posición de empleo sin prestar atención a su raza, color, religión, sexo, orientación sexual, identidad de género, origen nacional, veteranos o estado de discapacidad.